News
Enlite Feature Update | Q3 2025
As part of our commitment to continuous improvement, InterTalk has rolled out many impactful new features in Q3 2025! Here’s what’s new in Enlite: New Features Single Sign-On (SSO) with OpenID Enlite now supports Single Sign-On (SSO) using the OpenID Connect...
InterTalk & Logic Wireless Partner for ANZ Dispatch
DARTMOUTH, Nova Scotia, September 17, 2025 — InterTalk Critical Information Systems is proud to announce a new distribution partnership with Logic Wireless, a leading provider of critical communications solutions in Australia and New Zealand. Through this partnership,...
NENA Ontario Conference & Workshop – Booth 100
Join InterTalk and BRAMIC at the NENA Ontario Conference & Workshop 2025 in London, Ontario! InterTalk and BRAMIC are proud to announce our attendance at the NENA Ontario Conference & Workshop 2025, taking place at the Best Western Plus Lamplighter Inn &...
GANs Explained: Innovation, Deepfakes, and Public Safety Risks
Generative Adversarial Networks (GANs) are a powerful class of unsupervised machine learning models designed to generate new data that resembles an original dataset. They are a type of generative model, meaning their primary objective is to produce new data that...
Quad Cities International Airport Upgrades Emergency Response With InterTalk’s Enlite Cloud Dispatch
DARTMOUTH, NOVA SCOTIA, CANADA – AUGUST 5, 2025 – InterTalk™ Critical Information Systems, a leader in mission-critical dispatch systems, has been selected to deploy its Enlite™ Cloud Dispatch system at Quad Cities International Airport (QC Airport) in Moline,...
How Radio Dispatch Consoles Unite Analog, Digital, and Cloud Technologies In 2025
Ensuring interoperability between diverse audio and data systems is more vital than ever. From legacy analog radios and digital P25 systems to telephony networks and emerging MCX protocols, dispatchers are challenged to unify fragmented communication tools in...
Enlite Feature Update | Q2 2025
As part of our commitment to continuous improvement, InterTalk has rolled out impactful new features in Q2 2025 that enhance dispatcher efficiency, expand system integrations, and reinforce operational control. Here’s what’s new in Enlite: New Features Macros...
Enlite™ Cloud Dispatch for Extreme Weather Response
Hurricanes, tornadoes, and floods across the United States are becoming more frequent and more severe, posing escalating challenges for emergency response agencies. [science.nasa.govenvironmentamerica.org] In 2024 alone, the National Oceanic and Atmospheric...
Police Week: A Tribute to Law Enforcement Heroes
Introduction: The Origins of Police Week National Police Week has its roots in 1962 when President John F. Kennedy signed a proclamation designating May 15 as Peace Officers Memorial Day and the week in which that date falls as National Police Week. Since then, this...
Smart Control Rooms: Detecting Deepfakes and Emotions with AI
Watch the Webinar Now! Description In today’s high-stakes control rooms, where critical communication systems manage emergency responses and ensure operational stability, artificial intelligence (AI) emerges as a key asset. Among the various AI applications, speech...
Innovating with Public Safety Cloud Systems
Imagine this, you're a 911 dispatcher handling multiple emergencies at once—wildfires spreading fast, a traffic accident blocking a major highway, and a lost child at a busy festival. Every second counts. For many agencies coordinating these responses, they have to...
Enlite Feature Update | Q1 2025
As part of our commitment to continuous improvement, InterTalk has rolled out impactful new features in Q1 2025 that enhance dispatcher efficiency, expand system integrations, and reinforce operational control. Here’s what’s new in Enlite: New Features ...
Enhancing Public Safety with Advanced Dispatch Systems
In high-stress emergencies, dispatchers make life-or-death decisions in mere seconds, handling over 240 million 9-1-1 calls annually in the U.S. alone.¹ An efficient dispatch system can mean the difference between saving a life or critical delays—making advanced dispatch technology essential for public safety.
InterTalk Modernizes Smiths Falls Fire Department’s Dispatch System to Expand Regional Coverage
Smiths Falls, ON, December 6, 2024 – InterTalk Critical Information Systems (InterTalk), in conjunction with its partner Frontline Communications, completed the replacement of the Smiths Falls Fire Department’s (SFFD) legacy dispatch console system with its InterTalk...
Enhancing First Responder Efficiency Through Retrieval-Augmented Generation (RAG)
In the wake of a natural disaster, such as the recent devastating Hurricane Helen that struck Florida, transportation infrastructure often suffers severe damage, creating significant challenges for first responders attempting to reach affected areas promptly. Heavy...
Generative AI for Customer Experience
A few weeks ago, I attended several online webinars from the “CX-AI Innovation Week,” hosted by NICE (AI Customer Service Automation Solutions | NICE ). The webinars focused on leveraging Generative Artificial Intelligence (Gen-AI) to enhance Customer Experience (CX)...
InterTalk & Etherstack @ APCO Canada | Booth 306 | Toronto, CA
Join us at APCO Canada 2024! InterTalk™ is excited to announce that we will be in attendance at APCO Canada 2024, held this year in Toronto, Ontario! Join us at booth #306 from November 5-6, 2024, at the Delta Hotels Toronto Airport & Conference Centre. Organized...
Audio Deepfakes: Understanding Their Threat to Public Safety
Imagine receiving a phone call from a loved one, their voice filled with urgency, pleading for help in a crisis. You rush to their aid, only to discover it was a smartly crafted audio deepfake. How did you feel when you arrived? You might feel relief once realizing...
Enlite Feature Update | Q3 2024
In Q3 of 2024, the InterTalk team was hard at work expanding both telephony and P25 supplementary service features in Enlite. Read until the end to get a sneak peek of the new Enlite Push-to-Talk application that is currently in development. This app will allow those...
California APCO Annual State Conference 2024 Booth 709
InterTalk is thrilled to be attending the 2024 California APCO Annual State Conference in Garden Grove, California! The 2024 California APCO Annual State Conference is hosted by both the Northern and Southern California chapters of APCO International. This Annual...
Learning from Columbus: Cybersecurity Best Practices for Public Services
On July 18, 2024, Columbus, Ohio, faced a major cybersecurity breach caused by a foreign threat actor. The attackers attempted to spread ransomware through an internet download, leading to disruptions in city services like email, 311 services, and the dispatch system...
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