News
Generative AI for Customer Experience
A few weeks ago, I attended several online webinars from the “CX-AI Innovation Week,” hosted by NICE (AI Customer Service Automation Solutions | NICE ). The webinars focused on leveraging Generative Artificial Intelligence (Gen-AI) to enhance Customer Experience (CX)...
InterTalk & Etherstack @ APCO Canada | Booth 306 | Toronto, CA
Join us at APCO Canada 2024! InterTalk™ is excited to announce that we will be in attendance at APCO Canada 2024, held this year in Toronto, Ontario! Join us at booth #306 from November 5-6, 2024, at the Delta Hotels Toronto Airport & Conference Centre. Organized...
Audio Deepfakes: Understanding Their Threat to Public Safety
Imagine receiving a phone call from a loved one, their voice filled with urgency, pleading for help in a crisis. You rush to their aid, only to discover it was a smartly crafted audio deepfake. How did you feel when you arrived? You might feel relief once realizing...
Enlite Feature Update | Q3 2024
In Q3 of 2024, the InterTalk team was hard at work expanding both telephony and P25 supplementary service features in Enlite. Read until the end to get a sneak peek of the new Enlite Push-to-Talk application that is currently in development. This app will allow those...
California APCO Annual State Conference 2024 Booth 709
InterTalk is thrilled to be attending the 2024 California APCO Annual State Conference in Garden Grove, California! The 2024 California APCO Annual State Conference is hosted by both the Northern and Southern California chapters of APCO International. This Annual...
Learning from Columbus: Cybersecurity Best Practices for Public Services
On July 18, 2024, Columbus, Ohio, faced a major cybersecurity breach caused by a foreign threat actor. The attackers attempted to spread ransomware through an internet download, leading to disruptions in city services like email, 311 services, and the dispatch system...
CrowdStrike Incident Overview
CrowdStrike Incident Overview On July 19, 2024, the world experienced a significant global computer outage known as the "CrowdStrike Incident." Here’s a detailed breakdown of what transpired: What Happened? CrowdStrike, a well-known cybersecurity company,...
Integrating Enterprise Dispatch with Business Ecosystems
As business environments become increasingly complex, maintaining operational efficiency is critical for staying competitive amidst growing competition. A particular area where any business can significantly improve efficiency is in their communications. Integrating...
Navigating the Future of Dispatching Solutions
It is crucial that dispatch solutions empower their users with access to the latest communication technologies and technology integrations; anything less could leave critical communication channels vulnerable and inefficient. Many industries utilize dispatch console...
Mitigate Threats with Advanced Security Dispatch Software
DOWNLOAD THE WHITEPAPER IT-derived cybersecurity policies are becoming increasingly integral and expected parts of critical information systems like radio dispatch. While InterTalk generally does not operate critical infrastructure serving the public, we provide...
Innovating with Public Safety Cloud Solutions
Things are constantly changing and evolving within the public safety sector. Everything from the equipment we use, how we connect with each other, and how our mission-critical services are provided to us has changed significantly, even in the short period of 10 years....
The Right Business Communication Solutions for Your Company
Introduction Whether you are a medium-scale logistics company, or a large-scale international manufacturer of goods and services, communication is the oil that keeps your day-to-day operations running smoothly. Without appropriate communication channels, your...
Enhancing Efficiency: The InterTalk™ Advantage In Utility Dispatch
Introduction The utility industry is experiencing a transformative shift. With the dual challenges of meeting increasing consumer demands and integrating sustainable practices, utility providers are at a pivotal juncture. The emergence of smart grids, the...
Top Features to Look for in Today’s Radio Dispatch Consoles
Introduction Radio dispatch consoles remain a linchpin for effective and efficient mission-critical communication. At their core, console systems are designed to support foundational features like Push-To-Talk (PTT), patching, paging, and instant recall, ensuring...
Virtualized Reality: InterTalk & Etherstack Virtualized P25 Dispatch | Enlite™
Download the PDF When Etherstack was looking for a dispatch console partner to provide a proof of concept virtualized P25-capable console system, Enlite™ Cloud Ready Dispatch was ready to heed the call. Etherstack Etherstack is a global leader in secure,...
Bridging The Gap: InterTalk’s Unique Radio Dispatch Upgrade for RDFFG
Download the PDF When the Regional District of Fraser-Fort George (RDFFG) needed to upgrade their radio dispatch system, InterTalk was ready to assist. Providing coverage to remote areas of Northern BC called for a unique approach. Fraser-Fort George The...
InterTalk Attending the Annual California APCO Public Safety Training and Vendor Showcase
InterTalk will be in attendance at the upcoming annual California APCO Public Safety Training and Vendor Showcase! The Northern and Southern California chapters of APCO (NAPCO and CPRA) have come together to host this unique 2-day event. Those who attend can expect...
Meet the Directors | Q3 2023
DARTMOUTH, NS, September 25, 2023 - We're thrilled to share the exciting news of InterTalk's latest leadership developments as part of our ongoing commitment to delivering dispatch command and control products that deliver the right information, at the right time, and...
How Modern Digital Dispatching Enhances Public Safety Operations
Introduction In the realm of public safety, efficient communication and swift responses are paramount. For a long time, legacy analog dispatch systems utilized continuous waves to transmit signals, often resulting in a system that's simpler but more prone to...
Enlite™ Q2 2023 Feature Update
In Q2 of 2023, the InterTalk team worked to develop several new features of Enlite™, including the multi-mute tool, Missions tab tool, Connected Channels overview, and UX improvements such as the ability to add a custom image to a button. New Features Multi -...
How Mobile Dispatch Software Can Streamline Your Operations
In our world of rapid technological advancements, industries are continuously being transformed by new developments. One such transformative innovation is mobile dispatch software, dramatically altering the public safety and emergency response sector.
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