May 11, 2025 | Industry Writings, News, Newsletter Stories
Introduction: The Origins of Police Week National Police Week has its roots in 1962 when President John F. Kennedy signed a proclamation designating May 15 as Peace Officers Memorial Day and the week in which that date falls as National Police Week. Since then, this...
Mar 28, 2025 | News, Newsletter Stories
Imagine this, you’re a 911 dispatcher handling multiple emergencies at once—wildfires spreading fast, a traffic accident blocking a major highway, and a lost child at a busy festival. Every second counts. For many agencies coordinating these responses, they have...
Jan 27, 2025 | Industry Writings, Newsletter Stories
In high-stress emergencies, dispatchers make life-or-death decisions in mere seconds, handling over 240 million 9-1-1 calls annually in the U.S. alone.¹ An efficient dispatch system can mean the difference between saving a life or critical delays—making advanced...
Dec 17, 2024 | Industry Writings
In the wake of a natural disaster, such as the recent devastating Hurricane Helen that struck Florida, transportation infrastructure often suffers severe damage, creating significant challenges for first responders attempting to reach affected areas promptly. Heavy...
