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Generative AI for Customer Experience

Generative AI for Customer Experience

A few weeks ago, I attended several online webinars from the “CX-AI Innovation Week,” hosted by NICE (AI Customer Service Automation Solutions | NICE ). The webinars focused on leveraging Generative Artificial Intelligence (Gen-AI) to enhance Customer Experience (CX)...
InterTalk & Etherstack @ APCO Canada | Booth 306 | Toronto, CA

InterTalk & Etherstack @ APCO Canada | Booth 306 | Toronto, CA

Join us at APCO Canada 2024! InterTalk™ is excited to announce that we will be in attendance at APCO Canada 2024, held this year in Toronto, Ontario! Join us at booth #306 from November 5-6, 2024, at the Delta Hotels Toronto Airport & Conference Centre. Organized...
Enlite Feature Update | Q3 2024

Enlite Feature Update | Q3 2024

In Q3 of 2024, the InterTalk team was hard at work expanding both telephony and P25 supplementary service features in Enlite. Read until the end to get a sneak peek of the new Enlite Push-to-Talk application that is currently in development. This app will allow those...