Jul 24, 2025 | Industry Writings, Newsletter Stories
Ensuring interoperability between diverse audio and data systems is more vital than ever. From legacy analog radios and digital P25 systems to telephony networks and emerging MCX protocols, dispatchers are challenged to unify fragmented communication tools in...
Jun 6, 2025 | Industry Writings, Newsletter Stories
Hurricanes, tornadoes, and floods across the United States are becoming more frequent and more severe, posing escalating challenges for emergency response agencies. [science.nasa.govenvironmentamerica.org] In 2024 alone, the National Oceanic and Atmospheric...
May 11, 2025 | Industry Writings, News, Newsletter Stories
Introduction: The Origins of Police Week National Police Week has its roots in 1962 when President John F. Kennedy signed a proclamation designating May 15 as Peace Officers Memorial Day and the week in which that date falls as National Police Week. Since then, this...
Mar 28, 2025 | News, Newsletter Stories
Imagine this, you’re a 911 dispatcher handling multiple emergencies at once—wildfires spreading fast, a traffic accident blocking a major highway, and a lost child at a busy festival. Every second counts. For many agencies coordinating these responses, they have...
Jan 27, 2025 | Industry Writings, Newsletter Stories
In high-stress emergencies, dispatchers make life-or-death decisions in mere seconds, handling over 240 million 9-1-1 calls annually in the U.S. alone.¹ An efficient dispatch system can mean the difference between saving a life or critical delays—making advanced...
Aug 26, 2024 | Industry Writings, Newsletter Stories
On July 18, 2024, Columbus, Ohio, faced a major cybersecurity breach caused by a foreign threat actor. The attackers attempted to spread ransomware through an internet download, leading to disruptions in city services like email, 311 services, and the dispatch system...
