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Generative AI for Customer Experience

Generative AI for Customer Experience

A few weeks ago, I attended several online webinars from the “CX-AI Innovation Week,” hosted by NICE (AI Customer Service Automation Solutions | NICE ). The webinars focused on leveraging Generative Artificial Intelligence (Gen-AI) to enhance Customer Experience (CX)...
InterTalk & Etherstack @ APCO Canada | Booth 306 | Toronto, CA

InterTalk & Etherstack @ APCO Canada | Booth 306 | Toronto, CA

Join us at APCO Canada 2024! InterTalk™ is excited to announce that we will be in attendance at APCO Canada 2024, held this year in Toronto, Ontario! Join us at booth #306 from November 5-6, 2024, at the Delta Hotels Toronto Airport & Conference Centre. Organized...
Enlite Feature Update | Q3 2024

Enlite Feature Update | Q3 2024

In Q3 of 2024, the InterTalk team was hard at work expanding both telephony and P25 supplementary service features in Enlite. Read until the end to get a sneak peek of the new Enlite Push-to-Talk application that is currently in development. This app will allow those...
California APCO Annual State Conference 2024 Booth 709

California APCO Annual State Conference 2024 Booth 709

InterTalk is thrilled to be attending the 2024 California APCO Annual State Conference in Garden Grove, California! The 2024 California APCO Annual State Conference is hosted by both the Northern and Southern California chapters of APCO International. This Annual...