Public Safety Answering Points (PSAPs) have been struggling through this time to maintain operations and ensure public and dispatcher safety, all while following social distancing guidelines and cleaning/sterilization protocols. Most of the current struggles are due to a lack of human resources in the workplace. This has resulted in some dispatch agents falling ill from these working conditions.
Our goal at InterTalk is to provide operational continuity for PSAP dispatch operations. Our PSAP console technology offers unprecedented mobility and flexibility to dispatch anywhere, so you can be safe and protected when proceeding in everyday tasks.
With our InterTalk Enlite™ cloud-ready dispatch solution, seamless operational continuity can be achieved for PSAP dispatch, allowing employees to work from the comfort of their own home. At the same time, our InterTalk Dispatch Console System can be installed on a laptop, with a VPN service providing the necessary connectivity to the dispatch radio communications network.
We provide PSAP dispatch solutions that PSAPs can use to their advantage to help solve communications issues they are facing. These include enabling 9-1-1 centers to accomplish their goal of ensuring employee safety and protection from COVID-19. Employees can work from any location without missing any critical communications through several different products we offer, and we stand ready to discuss the right fit with you through a 1-on-1 consultation and needs assessment.