Services

System Engineering & Integration

InterTalk Critical Information Systems specializes in systems engineering and integration…it’s been our specialty for twenty years. With over 200 years of cumulative industry experience on staff, our Engineers and Technicians can provide you:

  • Needs assessments
  • Technical specifications
  • System design
  • Graphic User Interface (GUI) design
  • Software development
  • Mechanical interfacing
  • Electrical interfacing
  • Equipment cabinet layout

 

Product Design and Manufacturing

At InterTalk, we are constantly looking to innovate and design the products you need. With a complete design and manufacturing facility, let the InterTalk engineering team complete your:

  • Product design
  • Product development
  • Hardware manufacturing

 

Installation and Commissioning

With thousands of successful product and systems installations across North America, trust the InterTalk team with:

  • Factory acceptance testing
  • On-site installation
  • Final acceptance testing and commissioning
  • Cutover

 

Training

On or off-site, InterTalk has a team of professional staff that are experienced with training your personnel on mission-critical communications. From dispatchers, to supervisors, to management, InterTalk has all the training materials required for success, including:

  • Operator training
  • Technician training
  • Course development
  • Train-the-Trainer or End-user training
  • Standard Operating Procedures (SOP) development

 

System Support

Our ServiceFIRST system support is an industry-leader. Depending on your agency’s needs and service level requirements, our trained technicians and engineers are available 24/7/365 to assist you with:

  • Warranty claims
  • Troubleshooting
  • On-site assessment and repairs
  • Remote assessment (via phone or VPN)
  • Hardware repairs
  • Software upgrades

 

Project Management

Leave the project management to the experts. With our years of experience and industry connections, we can help your agency manage virtually any facet of a critical communications project, including:

  • Customer interfacing
  • Resource management
  • Procurement
  • Financing
  • Scheduling
  • Quality assurance