Vantage Dispatch Console System

Dispatch Console System

The Vantage DCS Does It All

InterTalk's Vantage Dispatch Console System (DCS) sits at the core of your dispatch operation and easily directs all facets of your control, communications and intelligence infrastructure at a single point of contact. Whether it is police, fire, ambulance, transportation, electric utility or others, Vantage allows effortless communication across diverse networks, including analog and digital radio, telephone, paging, and more.

InterTalk’s proven track record for mission-critical communication control operations with standards-based architecture makes the Vantage DCS a perfect choice for agencies that require a highly cost-effective method of integrating different voice and data communications.

InterTalk’s commitment to open standards and our philosophy of developing flexible, exact-fit, off-the-shelf platform solutions gives us the ability to stay ahead of rapidly changing communications control needs, so your agency can focus on the critical tasks at hand.

True Compatibility & Integration

p25 dispatchVantage is an IP-based console that is able to interface with all types of legacy analog radio, digital P25 radio, telephone network, intercom, and data applications, providing an integrated, seamless dispatch experience for the end-user. Because the Vantage system is manufactured with COTS equipment, there is no need to worry about replacing proprietary technology down the road.

Superior Architecture

Vantage’s superior architecture and resource management capabilities are industry-leading. Vantage utilizes a scalable core that can support any number of end-points and console positions, allowing the Vantage to interface with any 3rd party systems. Simply add Computer-Aided Dispatch (CAD) or Geographical Information Systems (GIS) to InterTalk for a unified system at your fingertips. Because the Vantage DCS is designed as a fully-scalable architecture, the number of console positions can grow along with your agency.

99.999% Redundancy

The Vantage DCS is typically equipped with at least two ILS servers to ensure hot standby redundancy. ILS servers load share across your network and provide complete redundancy should an ILS fail, ensuring there is never a gap in your critical communications network if the unforeseen occurs.

Customize Your Experience

Vantage boasts a fully configurable user experience (UX). Because every user has different preferences, we have ensured key aspects of the UX can be tailored to personal preferences, including font (style, size, color), screen (color, buttons, borders), and module sizing and placement on the screen. With unparalleled flexibility, Vantage's UX integrity is maintained with both touchscreen and point-and-click displays.

Truly Integrated Voter & Logging Recorder

Vantage offers the industry’s only truly console-integrated voter and logging recorder solution, with our Citadel IP Radio Gateway and Transcript products. True integration is achieved by having the voter and logging recorder software built right into our system, an industry first and only. There is no external voter or logging hardware required aside from the Vantage DCS itself, saving your agency money and headaches down the road. Future software upgrades are simply installed on your system, no hardware replacement and re-installation or configuration needed. As your agency grows, simply add more archiving space with a COTS harddrive -- it’s that easy.

System Components

Vantage's typical workstation position is comprised of several components. These components include the Console workstation, ILS server, Audio Exchange (AUDx), Headset Box, Quad Line Interface (QLI) Cards, and COTS microphone, headset, and footswitch.

Radio Dispatch Console

Key Features: 
Intel based desktop personal computers (PC)
Microsoft Windows™ operating systems for clients and servers
Internet Protocol (IP), Transmission Control Protocol (TCP), Simple Network Management Protocol (SNMP) and Session Control Protocol (SIP)
Supports all legacy radio interfaces
Supports all legacy radio key-up methods (PTT/COR, EIA Guard-tone, European keytone, E&M all types, DC keying)
Full-feature telephony (conferencing, ACD, IVR), voicemail)
Supports analog & digital telephone interfaces (T1, ISDN, SIP-I/SIP-T, FXO, FXS, E1/G.703)
Supports all legacy paging standards (QC-II, REACH, GE, RCA, EIA, 2-tone/4-tone, Aviation Call/SELCAL)
Digital numeric and alphanumeric paging (POCSAG, ERMES, FLEX, ReFLEX, etc.)
AES encryption
Fully customizable User Experience (UX)
SIP-based consolette application runs on any Windows PC or laptop
Supports any external interface (CAD, AVL, E911, RMS, Logger, others)
Product Specs: 

Our archival logging recorder software stores timestamped audio, data and other information in a secure Storage Area Network (SAN) - additional hardware or monitor not required

Radio channel archival logging recorder

Auto-dialer for mass dialing and announcement-based mass dialing campaigns

Paging Tone-to-Text for Page Transponder and announcements

Station Alerting System can be optionally integrated into the console system

Unicast system