Dispatch News

DARTMOUTH, NOVA SCOTIA, CANADA – January 16, 2019 – InterTalk has been awarded a contract with Metra Rail to modernize their dispatch command and control system.

Metra, a commuter rail service in the Chicago metro area, is the 4th-largest commuter rail system (by ridership) in the United States, providing 80 million rides per year with over 700 trains and nearly 500 miles of track. Metra serves more than 100 communities with 241 stations on 11 lines running from Chicago’s downtown.

When the upgrade is completed, Metra’s system will include up to 60 dispatcher positions (30 fixed stations, 15 mobile consoles, and 15 remote communications consoles), comprehensive audio/data archival recording, full disaster recovery and system redundancy, and an integrated voter-steerer system . InterTalk was selected to complete this project for its technical merit, and its ability to easily accommodate Metra’s upcoming communications expansion, resulting in significant economic savings for Metra over the long-term. InterTalk expects the project to be completed by Q1 2020.

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